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OPOPLAN Copyright, Privacy and Cookie Policy


Effective day 25 May 2018

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Copyright Notice
All house plans designs and related creative outputs emanating from OPOPLAN (Open Plan
Ltd, Ireland) www.opoplan.com are subject to copyright and intellectual property protection
as creative works. Unauthorized reproduction, sale, or transfer of design images emanating
from this site or any other work produced herein is a violation of these laws. These laws
allow the copyright holder to recover damages of up to $100,000 (or the equivalent Euro
amount) per offense.


Soft copy format are available for customers who choose to have another professional make
changes to further customise the designs they have purchased. This does not allow the
purchaser to build more than one house from a design plan however.
All content, graphics, and other data stored on this website not expressly stated as being from
another source is copyrighted 2018 by Open Plan Ltd (Ireland) T/A OPOPLAN
www.opoplan.com


All seed designs by contributing architects as well as all content, images, graphics, and other
data stored on this website expressly stated as being from another source are hereby
designated original material, and is the intellectual property of the owner. This material may
not be reused in any form, or for any purpose, without the consent of the owner.
The content of this website including all copy, images, logos, original user experience design,
branding and slogans as well as all custom designs produced by OPOPLAN are i) owned by
OPOPLAN, ii) subject to copyright and iii) may not be reproduced in any form without the
express written permission from the owner. Such content may not be sold for profit or
included in any type of archive (commercial or private) without the consent of the owner.
Failure to abide by these rules may result in legal action by the owner. Permission is hereby
granted to download and view any material for personal, non-commercial purposes and to
create hyperlinks to the top level (home page) of this website.

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Privacy Policy
Effective day 25 May 2018
If you are a visitor to www.opoplan, a recipient of OPOPLAN communications, a customer
of an OPOPLAN Service or a teammate of a customer's OPOPLAN Service then except as
expressly set forth below, this Privacy Policy applies to your use of such Website or Service.
At OPOPLAN, we respect the privacy rights and data protection rights of our users and
recognize the importance of protecting the personal information we collect about you. Our

Privacy Policy is designed to help you understand what information we collect and how we
use and share that information. This Privacy Policy applies to our Websites and Services.
As used in this Privacy Policy, “OPOPLAN,” “us” and “we” refers to OPOPLAN Ltd. and
its affiliates, The website means www.opoplan.com and any successor URLS, mobile or
localized versions and related domains and subdomains, and the services means OPOPLAN’s
communications and design products, applications and services, in each case in whatever
format they may be offered now or in the future. The Websites and Services are collectively
referred to herein as the offerings.


Information We Collect
A. Information Related to Your Interaction with OPOPLAN and the Offerings and
communicating the Offerings.


Registration and Contact Information. We collect information about you when you (a)
register to use the Services and (b) otherwise provide contact information to us via email,
mail, or through our Offerings. This information you provide may include your username,
first and last name, email address, mailing address or phone number.
Payment Information. When you purchase the Services, we will also collect transaction
information, which may include your credit card information, billing and mailing address,
and other payment-related information (“ Payment Information”). We describe how
Payment Information may be collected and processed in Section 4.
Technical, Usage and Location Information. We automatically collect information on how
you interact with the Offerings, such as the IP address from which you access the Offerings,
date and time, information about your browser, operating system and computer or device,
pages viewed and items clicked. We may also collect location information, including location
information automatically provided by your computer or device. We use cookies and similar
technologies to collect some of this information. For more information, please see
OPOPLAN's Cookie Policy.


Third Party Platforms. We may collect information when you interact with our
advertisements and other content on third-party sites or platforms, such as social networking
sites. This may include information such as “Likes”, profile information gathered from social
networking sites or the fact that you viewed or interacted with our content.
Other Information.We may collect other information from you that is not specifically listed
here. We may use any such information in accordance with this Privacy Policy or as
otherwise permitted by you.


Legal Basis Our Legitimate Interest. OPOPLAN products work to create bespoke house
design solutions for our direct (private individuals) and business customers. In order to better
customise the design solution and spread the benefits of OPOPLAN to new customers, we
have a legitimate interest to collect relevant data and send messages based on this
information. We consider your privacy and data protection rights when we pursue our
legitimate interests and ensure that the way our Offerings work don't impact on those rights.
For website visitors OPOPLAN will store this data for 9 months, for sales and marketing

leads OPOPLAN will store this data until the individual opts out or where they have not
engaged with OPOPLAN in 24 months.


B. Customer Data.
You may submit various types of information and data into the Services for hosting and
processing purposes (“Customer Data”). Customer Data may include, without limitation, (a)
billing information, personal information such as names, email addresses, phone numbers,
locations, details about your site (and photos) and design requirements (the briefing) or
budget which information may be input into the Services by you or collected by the Services
using OPOPLAN tags, scripts and other code implemented on such properties.
We will only use, disclose and otherwise process Customer Data for the provision of a
custom design service for you as set out in the Terms and Conditions approved by you when
requesting our services (“T and Cs”).


Legal Basis. We process and store Customer Data to perform our custom design services for
you. Without this information, we wouldn't be able to provide our Offerings to you. We also
process Customer Data to pursue our legitimate interests by ensuring the smooth provision of
our custom design service and to help your sales, marketing, and support teams better
communicate with your customers. We consider your privacy and data protection rights when
we pursue our legitimate interests and ensure that the way Offerings work don't impact on
those rights.


How We Use the Information We Collect
We use your information in the following ways:
ï‚· To provide, maintain and improve the Offerings and our other products and services,
including to operate certain features and functionality of the Offerings (for example,
by remembering your information so that you will not have to re-enter it during this or
subsequent visits);
ï‚· To process your inquiries and otherwise deliver customer service;
ï‚· To process your payments, we share and use Payment Information as described in
Section 4 (Payment Information);
ï‚· To control unauthorized use or abuse of the Offerings and our other products and
services, or otherwise detect, investigate or prevent activities that may violate our
policies or be illegal;
ï‚· To analyse trends, administer or optimize the Offerings, monitor usage or traffic
patterns (including to track users’ movements around the Offerings) and gather
demographic information about our user base as a whole;
ï‚· To communicate directly with you, including by sending you newsletters, promotions
and special offers or information about new products and services. Your opt-out
options for promotional communications are described in Section 6 (Your Controls
and Choices);
ï‚· To deliver you advertising, including by serving and managing ads on the Offerings
or on third party sites and to tailor ads based on your interests and browsing history.
Please see Section 6 (Your Controls and Choices) for additional information on how
to manage the ads you see; and
ï‚· In the manner described to you at the time of collection or as otherwise described in
this Privacy Policy.

Sharing Your Information with Third Parties
We do not sell, trade, share or transfer your personal information to third parties except in the
following limited circumstances:
ï‚· We may share your personal information with our parent companies, subsidiaries and
affiliates;
ï‚· We may share your personal information with third-party service providers to permit
such parties to provide services that help us with our business activities, which may
include assisting us with marketing, advertising our product/service offerings, or
providing, maintaining and improving the features and functionality of the Offerings,
among other things. For example, we may provide personal information to our service
providers for direct emailing of our newsletters or notifications of our product/service
offerings. The data shared can include name, job title, email address, message history,
company information. All third parties are engaged under contract and obliged to
meet appropriate security requirements and comply with all applicable legislation;
ï‚· We may share your personal information when we have a good faith belief that
access, use, preservation or disclosure of such information is reasonably necessary to
(a) satisfy any applicable law, regulation, legal process or enforceable governmental
request, (b) enforce a Customer Agreement, including investigation of potential
violations thereof, or (c) protect against imminent harm to our rights, property or
safety, or that of our users or the public as required or permitted by law;
ï‚· We may share your personal information with third parties (including our service
providers and government entities) to detect, prevent, or otherwise address fraud or
security or technical issues;
ï‚· We may share your personal information with our business partners who offer a
service to you jointly with us, for example when running a cross-promotion;
ï‚· We may share your Payment Information to process your payments, as further
described in Section 4 (Payment Information);
ï‚· We may share and/or transfer your personal information if we become involved in a
merger, acquisition, bankruptcy, or any form of sale of some or all of our assets; and
ï‚· We may share your personal information with a third party if we have your consent to
do so.


We may also share aggregated or anonymised information with third parties for other
purposes. Such information does not identify you individually, but may include usage,
viewing and technical information such as the types of Offerings our customers and users
generally use, the configuration of their computers, and performance metrics related to the
use of Offerings which we collected through our technology. If we are required under
applicable law to treat such information as personal information, then we will only disclose it
as described above. Otherwise we may disclose such information for any reason.


Payment Information
When you make a purchase on the Offerings, any credit card information you provide as part
of your Payment Information is collected and processed directly by our payment processor
through their Checkout service. We never receive or store your full credit card information.
Our sales payment processor commits to complying with the Payment Card Industry Data
Security Standard (PCI-DSS) and using industry standard security. Our payment processor e
may use your Payment Information in accordance with their own Privacy Policy:
Other Access to or Disclosure of Your Information

The Offerings may also contain links to third party websites. This Privacy Policy applies
solely to information collected by us. Even if the third party is affiliated with us through a
business partnership or otherwise, we are not responsible for the privacy practices of such
third party. We encourage you to familiarize yourself with the privacy policies of such third
parties to determine how they handle any information they separately collect from you.
Please be aware that we do not warn you when you choose to click through to another
website when using the Offerings.


The Websites contain features that enable you to post reviews, comments or other content
that is publicly viewable. You should be aware that any personal information you submit as
part of those posts can be read, collected, or used by other visitors to the Websites, and could
be used to send you unsolicited messages. We are not responsible for the personal
information you choose to publicly post on the Websites. Please see our Website Terms of
Use for more information and for other guidelines about posting content on the Websites.


Your Rights and Choices
Opt-Outs. We may provide you with the opportunity to “opt-out” of having your personal
information used for certain purposes when we ask for this information. If you decide to opt-
out, we may not be able to provide certain features of the Offerings to you.
Communication Preferences. If you no longer wish to receive our newsletter and
promotional communications, you may opt-out of receiving them by following the
instructions included on such communications or on the Offerings. Please note, however, that
you may be unable to opt-out of certain service-related communications.
Blocking Cookies. You can remove or block certain cookies using the settings in your
browser but the Offerings may cease to function properly if you do so. For more information,
please see OPOPLAN's Cookie Policy.
How We Respond to Do Not Track Signals. Your Web browser may have a “do not track”
setting which, when enabled, causes your browser to send a do not track HTTP header file or
“signal” to each site you visit. At present, the Offerings do not respond to this type of signal.
Data Subject Rights. You can access, rectify, erase, restrict or export your personal
information at any time by emailing us at admin@opoplan.com. You can object to our
processing of your personal information at any time. Contact our Data Protection Officer with
requests or concerns at admin@opoplan.com. If you are unsatisfied with the response you
have the right to lodge a complaint with your supervisory authority.
Accessing and Updating Your Personal Information
When you use the Offerings, we make good faith efforts to provide you with access to your
personal information upon your request and either provide you the means to correct this
information if it is inaccurate or to delete such information at your request if it is not
otherwise required to be retained by law or for legitimate business purposes. You may access,
review, correct, update, change or delete your information at any time. To do so, please
contact us at admin@OPOPLAN.com with your name and the information requested to be
accessed, corrected or removed, or if you are using the Service, sign in to your account, go to
your profile, and make the desired changes. We may decline to process requests that are
unreasonably repetitive or systematic, require disproportionate technical effort (for instance,

requests concerning information residing on backup tapes), jeopardize the privacy of others,
would be extremely impractical, or for which access is not otherwise required. In any case
where we provide information access and correction, we perform this service free of charge,
except if doing so would require a disproportionate effort.
Please note that if you cease using the Service or we terminate your access to the Service in
accordance with our Terms and Agreements, you may no longer have the ability to access or
update your information.
We may retain your information as necessary to support the Offerings, comply with our legal
obligations or resolve disputes. Note that content you post may remain on the Offerings even
if you cease using the Offerings or we terminate your access to the Offerings.
Changes to the Privacy Policy
We reserve the right to change our Privacy Policy at any time. If we make changes, we will
post them and will indicate on this page the policy’s new effective date. If we make material
changes to this policy, we will notify you by email or through notice on the Offerings.
No Children Under Age 16
The Offerings are not intended for use by anyone under the age of 16, nor does OPOPLAN
knowingly collect or solicit personal information from anyone under the age of 16. If you are
under 16, you may not attempt to register for the Offerings or send any information about
yourself to us, including your name, address, telephone number, or email address. In the
event that we confirm that we have collected personal information from someone under the
age of 16 without verification of parental consent, we will delete that information promptly.
If you are a parent or legal guardian of a child under 16 and believe that we might have any
information from or about such child, please contact us at the email or mailing address
provided at the end of this Privacy Policy.
Security
The security of your personal information is important to us. We maintain a variety of
appropriate technical and organizational safeguards to protect your personal information. We
limit access to personal information about you to employees who we believe reasonably need
to come into contact with that information to provide products or services to you or in order
to do their jobs. Further, we have implemented reasonable physical, electronic, and
procedural safeguards designed to protect personal information about you. When you enter
sensitive information (such as your password), we encrypt that information in transit using
industry-standard Transport Layer Security (TLS) encryption technology. No method of
transmission over the Internet, method of electronic storage or other security methods are one
hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your
personal information, we cannot guarantee its absolute security. You can find out more about
our technical and organizational by emailing us at admin@opoplan.com.
EU-US and Swiss-US Privacy Shield
OPOPLAN and certain of its controlled US affiliates (together, the OPOPLAN Group
Companies, or "We") adhere to the EU-US and Swiss-US Privacy Shield Frameworks
regarding the collection, use, and retention of personal information from European Union
member countries and Switzerland, respectively. To learn more about the Privacy Shield
Principles, see here.

If you have any inquiries or complaints about our handling of your personal data under
Privacy Shield, or about our privacy practices generally, please contact us at:
privacyshield@OPOPLAN.com. We will respond to your inquiry promptly. If we are unable
to satisfactorily resolve any complaint relating to the Privacy Shield, or if we fail to
acknowledge your complaint in a timely fashion, you can submit your complaint to TRUSTe,
which provides an independent third-party dispute resolution service based in the United
States. TRUSTe has committed to respond to complaints and to provide appropriate recourse
at no cost to you. To learn more about TRUSTe's dispute resolution services or to refer a
complaint to TRUSTe, visit here. If neither OPOPLAN nor TRUSTe resolves your
complaint, you may pursue binding arbitration through the Privacy Shield Panel. To learn
more about the Privacy Shield Panel, see here.
As explained here we sometimes provide personal information to third parties to perform
services on our behalf. If we transfer personal information received under the Privacy Shield
to a third party, the third party's access, use, and disclosure of the personal data must also be
in compliance with our Privacy Shield obligations, and we will remain liable under the
Privacy Shield for any failure to do so by the third party unless we prove we are not
responsible for the event giving rise to the damage.
You can review our Privacy Shield adherence by emailing us at admin@opoplan.com to
request details. The OPOPLAN Group Companies are subject to the investigatory and
enforcement powers of the Federal Trade Commission (FTC). We may be required to
disclose personal information that we handle under the Privacy Shield in response to lawful
requests by public authorities, including to meet national security or law enforcement
requirements.

International Transfer of Data under EU-U.S. and Swiss-U.S. Privacy Shield
We may from time to time transfer your personal information to other countries and make it
accessible to our parents, subsidiaries, affiliates and third party service providers
internationally. We will protect your personal information in accordance with this Privacy
Policy wherever it is processed. OPOPLAN has business entities in Europe, the United States
and a number remote employees globally. Personal information may be processed in any
country where an OPOPLAN employee accesses the OPOPLAN system.
If you have questions or need to contact us about this Privacy Policy, please email us at
admin@OPOPLAN.com.

Cookie Policy
We use HTML cookies, Flash cookies (also known as Local Shared Objects), web beacons
and/or similar technologies to help you navigate the Sites, to allow us to learn how you use
the Sites, and to improve the Sites.
Cookies are text files we place in your computer's browser to store your preferences.
Cookies, by themselves, do not reveal any Personally Identifiable Information unless you
choose to provide this information to us by, for example, registering or making a purchase at
our Sites. However, once you choose to provide Personally Identifiable Information to the

Sites, this information may be linked to the data stored in the cookie. If you decide not to
permit cookies on your computer, this may affect your ability to use the Sites.
Flash Cookies
We also use Flash cookies for fraud prevention and other purposes. Flash cookies are small
data files that a website stores on your computer. These files may contain information about
your online browsing activities and preferences. The Help feature on most browsers will tell
you how to prevent your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie, or how to disable cookies altogether. Flash
cookies are not stored in the same manner as conventional cookies, and not all browser
versions will delete Flash cookies when you clear conventional cookies from your browser. If
you wish to block or delete Flash cookies, you should confirm whether your browser version
supports this feature. You may also use Adobe’s Flash Player Settings Manager to control
how your computer handles Flash cookies.
Third Party Cookies:
We sometimes allow other companies to set and read cookies on our Sites. These cookies are
used to track the effectiveness of ads, to permit companies to show you ads that are relevant
to you and for other purposes. The use of cookies by our partners and service providers is not
covered by our Privacy Policy. We do not have access to, or control over, these cookies.
Beacons:
We use web beacons alone or in combination with cookies to compile information about how
people use our Sites and interact with our emails. Beacons are clear electronic images that
can recognize certain types of information on your computer, such as cookies, when you
viewed a particular Site tied to the beacon, and a description of a Site tied to the beacon. For
example, we may place beacons in marketing emails that notify us when you click on a link
in the email that directs you to one of our Sites. We use beacons to operate and improve
OPOPLAN’s websites and email communications

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